Weight Watchers Review

Weight Watchers Review



Update: May 23, 2022

8.5 Out of 10
Weight Watchers Review
Weight Watchers Review

What Is Weight Watchers?

Weight Watchers is among the most widely-known commercial diets—globally—offering a program for weight loss. Its products and services include online and in-person weight loss support with its SmartPoints eating plan, FitPoints activity plan, and a mobile app that helps dieters track progress, plan meals, and track activity.

Weight Watchers has been ranked the top commercial diet for seven years in a row by U. S. News & World Report and has several studies to back up the science.

Weight Watchers Today

So, Weight Watchers was named the 2017 Best Weight-Loss Diet by U.S. News & World Report. (Weight Watchers was named so by me in 1998, 2000, and 2004, but we’ll get to that in a bit.) The 7th annual list includes nine sets of Best Diets rankings and Weight Watchers was first—or tied for first place—in almost half the categories and was a runner-up in the rest.

And while Weight Watchers did not cut “Best Overall Diet”—The DASH Diet took that prize—it’s arguably the world’s most popular diet. Anyone who has ever been on a diet to lose weight, and been successful, has been on Weight Watchers. [1]

The beauty of Weight Watchers was, and is, that it works, and therein lies the irony: it works, and it doesn’t. On Weight Watchers:

  • You shed pounds.
  • You’re happy.
  • You go off the diet.
  • You regain the weight.
  • You go back on a diet.
  • You lose weight.
  • You go off the diet.

Lather, rinse, repeat. It’s a cycle and a pretty successful business model.

In a BBC story from several years ago, a former Weight Watchers finance executive admitted its business is based on repeat customers; people who fail to keep the weight off—an astonishing 84 percent—“have to come back and do it again. That’s where your business comes from.” But the company science officer rebuffed the claim, saying that was never the idea when it was founded in a Queens, New York, kitchen in the early 1960s by a plump housewife. [2]

And that leads us to the roots of one of the world’s most popular diets.

The Birth of Weight Watchers

Maybe part of the reason Weight Watchers is so long-lived, so deep in our culture, is its beginnings. Weight Watchers was created by Jean Nidetch, a 1960s overweight housewife who was mistakenly taken for pregnant (ouch!). [3]

But right off the bat, millions could relate as working women, mothers, and wives; trust was built-in, in my opinion. If a squad of scientists had come up with the concept, it might not have caught on. (Actually, several squadrons of white coat-clad scientists could never have come up with the secret to Weight Watchers, as you’ll soon see).

Keep in mind, Nidetch’s plan did come with science—though more in the form of common sense, some study, reflection, and calculation. Like we all do every day to keep our lives on track (plans, budgets, schedules, management; the CEO of the family). Jean didn’t want to be fat and did every fad diet. She lost and gained, lost, and gained.

Weight Watchers: The Big Idea

Then after being on a diet recommended by health officials, Jean had an epiphany and figured out what would work. Her idea was to encourage women to combine then-relevant nutritional science with exercise, and that meant moving their body beyond the routine daily activities of a working mother (working is working, people. Most women have two, or more, jobs!).

Okay, we’ve got it: diet and exercise. But there was one more Nidetch ingredient, the one that made Weight Watchers what it became: a multi-billion-dollar global phenomenon.

Her idea? Weight Watchers meetings (the first one was in an NYC pizzeria!) where there was camaraderie, accountability, and support. The idea was simple yet inspired. A community, a fellowship, an alliance of weight-watchers in solidarity: we will lose weight together!

My Firsthand Experience

In my first experience with Weight Watchers, I lost 23 pounds in three months; I still feel proud of that today. I did my first go-round of Weight Watchers with my sister. She and I—with around twenty other women (and the occasional man)—met in a church basement on Saturday mornings. The Points system had recently been introduced, and for me, it worked. But the system was only as good as a weight watchers commitment to the group and responsibility to stand on that scale and share your embarrassments—and soon, your triumphs.

Nidetch had done something revolutionary but uncomplicated: weigh-ins, Weight Watchers swag, and gold stars on your log when you lost, and all with sisters with whom to vent and share, and with a meeting leader to inspire. Over the years, I have attended meetings with three different cheerleading leaders; two were great, and one was just too much for me. If you’ve done Weight Watchers and attended meetings, maybe you know that leader, just too enthusiastic or too preachy. Anyway, I digress.

Weight Watchers Point System

Weight Watchers implemented a points system in the 1990s, where foods were given a numerical value based on nutritional profile. Depending on weight loss goals and stats—including weight, height, age, and gender—dieters are allotted a certain number of points per day and “spend” them on whatever foods they choose.

So then, how do Weight Watchers work? Starting from the beginning, the program included a particular eating system, and over the years, there have been several iterations. But the introduction of the original Weight Watchers Points system—currently referred to as SmartPoints—kicked the specifics into super-user-friendly. It came into being from Weight Watchers Limited in the United Kingdom, where two women invented, developed, and patented the Points system calculator. [4]

This was key. Using an algorithm that calculated calories, fats, proteins, and carbs, would have a couple of iterations, too, as more was learned about nutrition and exercise science. But the underlying system, of counting foods as values based on diet, was genius then and it remains the cornerstone today.

Weight Watchers Beyond the Scale Program

The newest program, launched in 2016, is dubbed Beyond the Scale. Weight Watchers says it wants people to not diet per se, but adopt a Weight Watchers lifestyle:

Our proven program is not a diet. It’s about living. Your best self isn’t just about a magic number on the scale. It’s about seeing food as fuel for a healthy life, finding ways to move more each day, and developing the skills to unlock your inner strength so you can make healthy choices for life. Yes, you will lose weight. But with Weight Watchers, you’ll also gain a whole new perspective on getting—and staying—healthy.

Weight Watchers SmartPoints

The Weight Watchers SmartPoints system translates a food’s nutritional information into a point value, and dieters are allotted several points (food values) per day.

The current program is pretty simple, in that every food has a value. SmartPoints are calculated based on calories, saturated fat, sugar, and protein. You adhere to your allotted points. There are no forbidden foods.

(And that phrase alone is for some the ah-ha! Moment and for others the arghh! Moment. For me it’s the former, and one of my two issues with Weight Watchers, you’ll soon read.)

But if you eat junk, your points will be consumed very quickly (what a waste), so it’s better to eat the right foods and manage your points wisely. What’s cool is Weight Watchers has thousands of recipes with SmartPoints values—and even if you’re making something not listed in the recipe library, you can calculate the SmartPoints on the mobile app or the website.

Doing the Math on Points

Weight Watchers explains that it takes the complex nutritional information of a food and gives it a single number—the SmartPoints value—so people can make smarter food choices while eating the stuff they like to eat. Well, some of it anyway. Sign up with Weight Watchers, plug in some info, and you’ll get your SmartPoints allotment. It’s up to you how you use those points. And, each week you get bonus points—which, when I did Weight Watchers in my last go-round, I banked and then pigged out on Friday nights. Just Ben, Jerry, and me. Anyway, the idea of points is smart, easy, and doable.

Weight Watchers FitPoints

Previously known as Activity Points, FitPoints is the Weight Watcher’s physical activity tracking system; the more you exercise, the more you’re able to eat.

So we have the “diet” part. Next? Get moving. And I mean not just parking further away from the store entrance. Get your heart rate up and keep it up with fat-burning, good-for-your-heart exercise. I swim (albeit not enough). You can walk, run, jog, row, climb, spin, bike, step, jump, skip, kick—you get the idea.

You don’t need a fancy, expensive piece of equipment or a gym membership (it would be cool, though); you just need to find the cardio exercise you enjoy and can afford. And do it at least 30 minutes every day—or at least most days of the week—as best as you can fit in your already ridiculously hectic life. Make it your time; take 30 minutes, put headphones on, and do it. And, it turns out, even during the most seemingly mundane of tasks, you earn FitPoints which you add to your total points for the day.

Sticking to Fit

FitPoints is also a smart idea. Let’s say you have 34 points for the day, but you did some vigorous gardening, biked for 20 minutes, took the stairs, and walked the dog—you are rewarded with a few extra points and can enjoy that extra half-cup of whole-grain penne with marinara (that you make yourself, hopefully). Weight Watchers explains it this way:

FIT is about getting back in touch with your body. We’ll set you a FitPoints goal, and our team will help you stick to it. Straight away, you’ll start to de-stress, perk up, and find more energy. The truth is, it won’t be long ‘til your body proves it can! [6]

Weight Watchers has several dozen videos, workouts, demos, fitness plans, and challenges. “Whether you have 4 minutes or an hour, you’ll never run out of ideas.” Sounds good, right? And all of this can be managed on a handy, popular app. [6]

Weight Watchers Mobile App Review

The Weight Watchers mobile app for smartphones and devices helps dieters to track weight loss progress, manage SmartPoints and FitPoints, shop for and plan meals and offer social networking with other members.

What makes this all doable if you don’t have to do the math yourself; Smart Points and Fit Points are calculated on the Weight Watchers mobile app for your smartphone or another device (don’t you love technology?). Every step you take, every bite you eat, kept track of. Now your head’s in the game; you’ve got this.

The mobile app for Android has almost 200,000 reviews on Google Play with an overall rating of 4.1 stars. Reviewers find it easy to use, and convenient, and it helps dieters stay on track. The app scans supermarket barcodes for Points values to help you better plan meals.

Fitness points are synced so your daily points allotment is up-to-the-minute. You can add to and learn from your recipe library, and what many love is the ability to network and get social by posting images of progress, seeking out support 24/7, accessing online coaching, and connecting with other dieters. [7]

Similarly, on iTunes, more than 2,000 real people reviewed the current iteration of the app and gave it close to 5 stars. Even the previous versions of the app—with 12,000 reviews—agreed it was active, easy to use, and helped Weight Watchers dieters keep track. [8]

And there’s no shortage of reviews from tech bloggers and journalists. It’s a winner.

What’s Even More Appealing

On the Weight Watchers app, you can live chat with a coach and—for a lot of people who are focused on the fitness in the program and want a fuller health-tech experience—toggle to the Activity tab to your track activeness. And if you have an Apple Watch, wireless scales, and an activity tracker—like Up by Jawbone or Apple Health, for example—you can connect them to your Weight Watchers account. [9]

Weight Watchers Online

Weight Watchers’ user-friendly, intuitive online tools help dieters get and stay on course and track their progress.

Along with Weight Watchers online, a virtual and brick-and-mortar support network (yes, there are still meetings, absolutely!), and the app, Weight Watchers products range from A to Z and the kitchen sink:

  • food and drink including snacks, shakes, candies, bars, pasta, smoothies, and even spices, and herbs
  • kitchen gizmos and tools including scales, spiralizers, steamers, salad bowls, and shakers, as well as cookbooks
  • lifestyle products that include accessories, scales, and apparel
  • fitness-related items like FitBits, yoga mats, stretch bands, and myriad highly-rated workout DVDs for things like Pilates and yoga, and even kits for an exercise dance party and a punching workout.

The question is not, “what do Weight Watchers sell?” It’s “what doesn’t Weight Watchers sell?” [10]

How Much Does Weight Watchers Cost?

Weight Watchers costs in the neighborhood $10 a week (not including any foods or products) for access to its online tools and meeting programs.

What do Weight Watchers cost? A little secret from me: Once you have done Weight Watchers, you know how to do Weight Watchers—so as some say, you can do it without paying. Oh, but there’s a catch!

Remember I said that accountability, motivation, community, and support are the secrets to Weight Watchers? They still are. Weight Watchers itself—even in this day and age where everything is online—recommends the plan you go with is the one with meetings: “Meetings is where the magic happens.”

I agree. (Note: I typed in my ZIP code and found 30-plus meetings within 15 miles of me) But whether you go to a meeting in person or do it online, it’s still a community, and you are accountable, if to no one else but yourself.

So you pay. How much? It depends. If your timing is right, you won’t pay to sign up because there are always freebies and specials. But, as of the fall of 2017, there are three plans:

  • Weight Watchers Online Plus – which is the online-only program (the site is honestly great, folks) from $3.07 a week
  • Weight Watchers Meetings – which includes all the online tools, Online Plus, and weekly meetings, from $6.92 a week
  • Weight Watchers Coaching – which consists of a personalized program with personal coaching via phone or text, plus the Online Plus tools, from $8.46 a week

Remember though, it’s a plan, and it’s charged monthly, so read the fine print. Generally, though, for the basics, it’s about $10 a week if you stick to your plan. Just read the fine print. It’s not quantum calculus or anything, but you do need to understand how it works. [11]

Does Weight Watchers Work?

At this point, it’s important to say that Weight Watchers works. It does. If you follow it. If you fall off the tracks, you just get back on. So if you’re relatively religious about it, you can expect to lose 1 to 2 pounds a week.

When I did my first round with Weight Watchers, I lost 4 pounds the first week, and I have to tell you, I remember that day like it was yesterday. I stuck with it for 11 more weeks and ended up dropping 23 pounds. Then life happened and… Well, suffice it to say I gained it all back over a year, and that in part is the basis for one of my two objections to Weight Watchers, you’ll soon read. But it can work for you. And it’s not just me saying this; it’s science saying it.

I love science. I’m not good at it, but I respect science and prefer it to magic, fantasies, pseudoscience, and quackery, which is everywhere in the diet business. We chubbies will do anything, try anything, to lose weight! I can say that: I am still overweight (although I have been doing a good job rather lately of eating better and exercising more and lost 20 pounds in the past year on my own “diet,” so there!). So I’m going to give you the rock-solid science on Weight Watchers.

Weight Watchers Science

It’s likely no diet has been the subject of more academic study and research, with results published in you-name-it medical and scientific journals. None that I have found seem to have an agenda; they’re just studies to prove, or disprove. Just the facts and the facts are that Weight Watchers ticks most of the good boxes—most being the operative word there. But I’ll get to that when I give you my bottom line, so hold on.

The American Journal of Medicine

In the meantime, I’m putting your thinking caps on you, starting with a study published in 2013 in The American Journal of Medicine which found Weight Watchers was far more effective as a weight loss program than a do-it-yourself diet, which is how most of us diet. The study found that

…use of the WW program yielded significantly more significant weight loss than a self-help approach, suggesting it is a viable community-based provider of weight loss treatment, as recommended by the US Preventive Services Task Force. Further, high usage of 3 access modes was associated with more significant weight loss results. [12]

In other words, the meetings, the online support, and the App, all make a big difference. I’m not sure that’s so surprising. It’s what made Weight Watchers an excellent diet, to begin with; it takes a village to diet successfully.

The Lancet

British journal The Lancet published a 2011 study that followed several hundred people for a year; half on a diet recommended by their doctor and the other half on Weight Watchers. The majority of the participants on Weight Watchers stuck to the diet and lost twice as much weight as the doctor-diet group. [13]

American Diabetes Association

Finally, the American Diabetes Association has studied Weight Watchers and found that meeting attendance combined with an emphasis on healthy eating—including veggies, fruit, and high-fiber, low trans-fat foods—makes it a good commercial diet choice with better, and healthier, results. [14] [15]

Weight Watchers Celebrity Endorsements

How about Weight Watchers reviews? A picture is worth a thousand words, and for me, the before-and-after of performer Jennifer Hudson is all you need to see to know Weight Watchers works. She lost 80 pounds. And though she ended her relationship with the company after about four years, she lost the equivalent weight of a healthy 10-year-old and said in interviews that Weight Watchers changed her life. [16] [17]

The Duchess of York Sarah Ferguson, Lynn Redgrave, Jessica Simpson, Jenny McCarthy… And the biggest name of all, Oprah Winfrey, who not only endorses Weight Watchers, she bought ten percent of the company. If that’s not an endorsement, I’m not sure what is. What each of these has in common, too, is that all successfully lost quite a bit of weight on Weight Watchers, and in the case of most—if not all—have kept the weight off, in some cases for years.

Regular People Reviews

But what about ordinary people? The most candid and compelling review I located was posted on SparkPeople.com by “WannaBeHealthy51” who explained that she lost 86 pounds on Weight Watchers in 1997 and then life got in the way and she stopped going to meetings. (Sounds familiar.)

I didn’t learn how to maintain my loss and just (did it to myself) went back to eating whatever, and you can guess, I gained it all back. Then a few years ago, I pulled out all of my WW material and lost about 36 pounds and was feeling fantastic, but didn’t stick with it and gained it back with a few friends. Bummer. So my humble opinion on WW, I believe it works great if you stick with it.” [18]

She said while on Weight Watchers she ate a lot of high-fiber foods, a lot of vegetables, lean meats and fish, light bread, and fruit, and drank a lot of water.

“So I’m going to try to follow it again and hope for the best! I would like to lose 76 pounds. [18]

I know this woman. I am this woman. And so are 84 percent of Weight Watchers, if you believe the company’s former finance director.

Weight Watchers Charms

The wizardry of Weight Watchers isn’t precisely magic; rather nutrition and exercise science. But trinkets, tools, and excellent old-fashioned customer service help the spell work.

The allure, or Weight Watchers’ charms, are many. I loved the gadgets and many I still have, including the old Points slide thingamajig. Back in the day, free recipe cards and cookbooks, coupons, and trinkets to help remind me that I was accountable; a key chain, pocket guide, measuring cup, and non-toxic plastic water bottle with Weight Watchers emblazoned on it—those little talismans made a difference.

And when my then 15-year-old daughter and I did Weight Watchers together several years back online, she decided it wasn’t for her and wanted out. She had no problem canceling, and she said Weight Watchers’ customer service was excellent. I have never dealt with them, but my daughter’s experience was excellent—and trust me, she’s a tough customer.

Is Weight Watchers Worth a Try?

If you haven’t done Weight Watchers, try it. If you follow the diet religiously—and it is very doable—you absolutely will lose weight, usually in the neighborhood of a pound or two a week. The tricky part is keeping the weight off once you’ve met your goal. But hopefully, the habits learned while on Weight Watchers will stick. With Weight Watchers, you can’t lose. I mean you can, you can lose.

Two Biggest Problems With Weight Watchers

In 1978, Nidetch sold Weight Watchers to R. J. Heinz Company (yes, of fructose-rich ketchup fame) for $78 million. I suppose that was a smart move on her part and made her filthy rich. Heinz is a mega-food producer and one of the kings of processed foods, and while it sold most of Weight Watchers to a European entity about 17 years ago, it still produces Weight Watchers packaged foods under the Weight Watchers label and Smart One’s brand. [19] [20]

My issue: processed foods with modified or chemically-changed foods, foods robbed of nutrients, or those with added artificial ingredients for flavor—especially sugars, sodium, and saturated fats—are the worst thing we can eat besides fast food. And I am here to tell you, I ate my share and then some of those so-called Smart One’s frozen pepperoni pizzas, and I did not do myself any favors.

So go on, try Weight Watchers. But please buy and prepare your meals using fresh whole foods. Real food. Do not buy their crap (Sorry, Oprah). Listen, I’m just honest. It’s junk. And it’s not only unhealthy—processed and refined foods could be sabotaging your efforts to lose weight.

And finally, since loss-gain-return, loss-gain-return is the cycle for the vast majority of people on Weight Watchers—and the money-counters hope you do keep coming back—consider this a word to the wise. If you know that sustainability is going to be a problem for you, and it likely will be, then try and change your lifestyle rather than just diet, as I’ve quoted Weight Watchers suggesting. (I know; they are speaking out of both sides of their mouth).

If you try Weight Watchers and gain the weight back, you are not a failure. Don’t punish yourself. I’m still thinking about those 23 pounds.

So, yes, Weight Watcher is worth a try, if you are one of the really smart ones who does not buy into the product line and works to maintain your weight loss. Trust me on this, sisters. (And brothers; I know you’re out there!)

8.5 Total Score
Weight Watchers Scorecard

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  1. I remmeber being on WW and one of my friends saying “well if someone does not lose weightin WW, they can never lose weight with anything else”. She was kind of right. I did lose weight (about 37 pounds) but what is lacking in that observation is that after you lose the weight you gain it all back. Because the plan is to just count points but really it is just the same calorie counting but in different numbers, it does not teach you what to do long term. No diet should allow sugary desserts or sodas, period. I ate anything I wanted , inmoderstion of course, lost weight and then went back to eating everything i wanted but without counting the points gained it all back with the next 6 months. So this will work if you can commit to counting for the rest of your life!
    Find something that will teach you how to eat right and def incorporate excercise. Diet will make you lose but excercise will shape your body.

  2. I joined WW in August 2013 and made my goal of 75 pounds lost in May 2015. WW is not a diet, it is a lifestyle…one that I will be following for the rest of my life. I do exercise (45 minutes on the treadmill at a 15 degree incline) at least 4 times a week. As a lifetime member, I no longer have to pay as long as I stay within 2 pounds of my goal weight….that keeps me accountable. I still attend weekly meetings and track everything I eat everyday. I was fortunate that my employer offered WW as part of our Wellness Program and the monthly fee was discounted! It totally changed my life and my way of looking at the foods I eat and how important exercise is to reach and maintain my goal weight and be the best me I can be. I would and have recommended WW to anyone who is ready to loose weight and get healthy!

  3. Reply
    Virginia Price Felder May 28, 2019 at 1:56 pm

    I lost 7 the first week. Then 2nd week gained 1 then lost 1/2 the 3rd and had I followed the plan totally I think I would have lost more. Weigh in today so will see how that goes. My Dr. recommended this diet. I am adding in exercise now so that should help. I think a buddy system works best when trying to lose or get in shape.

  4. A few years back I lost 50 lbs on WW. The things I did not like were, I took the time to learn the old points program to have them change it and then they changed it again! I liked to attend meetings and they changed the locations and times numerous times and then the meeting times I was able to go to were canceled all together. I get nothing out of the on-line process. There was even a program introduced that you could eat all you wanted of certain foods. You know why keep changing what works? I know they think they have to do something new all the time but really if it was successful then leave it alone. I no longer go… have gained back weight and have not tried any other diet plan since.

  5. I have lost 40 lbs with WW from Jan 2013 – Dec 2013, I have kept it off for over 8 months now, there are benefits for keeping it off as well, there is no cost once you get to goal you just have to stay within a weight range of goal which is major incentive to stay on track. Plus you are eating real food, not prepackaged/premeasured food so it is really a lifestyle not a diet that you will yoyo back and forth on.

  6. I’ve lost 40 lbs on WW since October 2013. I’m 69 yrs old and have some physical limitations. I do the treadmill for 45 min. 3 times a week. Stay active at home and walk in stores and do my own housework. I love the program, but if you don’t follow the tracking and get some exercise you won’t lose. If you use all your optional points you will probably not lose or lose as fast. I made up my mind when I joined I was going to work the program so the program would work for me. I’ve tracked my food diary everyday since I started. I stay on points and I am very disciplined to make good choices. I eat healthy and still have a snack or a goodie dessert now and then as long as I count them. I am now 7 lbs from goal.


  8. If you lose weight on Weight Watchers, then you leave Weight Watchers and gain all the weight back, it’s because you went back to your unhealthy eating habits. I joined Weight Watchers in January 2016 and reached my weight loss goal in October 2017. After 6 weeks of maintaining my goal weight I became a “lifetime member.” This means I can attend as many meetings as I want and can use all their online tools for FREE….. forever….. as long as I stay within 2 pounds of my goal weight. It’s been 6 months now and I’m still at my goal weight. Weight Watchers is a great motivator to get yourself into the habit of eating real, healthy food. I can still eat junk if I want to, but I find I don’t really want to very often. I enjoy going to the meetings and helping to support others on their weight loss journey. It’s a lifestyle change, not a diet. Whatever weight loss plan you choose, it has to start with being accountable to yourself. (As a side note, I probably would have reached my goal weight faster if I would have exercised, but I never did. I hate the “E” word!!!! )

  9. I just want to put this out there- I’ve heard really great things about weight watchers and I’m sure it really is a great program but dealing with the billing part of it is a total pain in the a**!!!

    I originally signed up last month with the online plus program in Nov 2017, but within the same half hour that I signed up, I decided to cancel because I couldn’t really afford the $20 a month on top of other things because times are hard and I found another app called myfitnesspal that works just like weightwatchers. There are recipes and all. Only difference is that it counts calories not “points”.

    This month, Dec. 2017, I was still charged $20 for the month even though I cancelled. I figured it was just an honest mistake so I called an asked them to fix it. This is when I got pissed.

    The woman originally told me I was charged $20 for a cancellation fee which I understood because some committment plans are like that. But then she put me on hold for like 10 minutes and got back on the phone to tell me that it wasn’t actually cancelled when I cancelled it because of the fact that it’s a committment plan so I would still be charged $20 a month until the 6 month subscription was up. I told her I didn’t want that, I didn’t want to be subscribed at all and asked if she could please cancel it. She went on to tell me that if I want to cancel it will be a cancellation fee of $31. I asked her why? I already was charged $20 for an account I never used that I thought was cancelled!!!! I asked to speak to the supervisor and was never put on the phone with him/her.

    In the end, the account was cancelled and I was charged the $31, she did say they were gonna refund the $31 but not the $20 which I’m still pissed about because I never even used the damn account!!!!

    • I think I am running into the same problem. You can’t go into the website to see how the plan works, it’s VERY complicated once I signed up so I could see how it worked. So I decided to cancel within 15 minutes of having signed up. Good luck!!!! When I was directed to the on-line page (which they claim is fastest), I ended up with an error message and the page wouldn’t open —- TWICE!!! I have emailed them TWICE to cancel and still have not heard back from them. I never took advantage of any of their features (including recipes). Really pissed off, too!!!! Buyer beware. If it seems too good to be true, it probably is.

  10. Weight Watchers tries to teach you to eat sensibly, so you can eat the things you like just don’t go crazy doing it. It is not a quick fix and it will not keep you slim for life if you don’t continue to watch your food consumption. I look at WW as more a teaching tool than a quick fix to weight loss.

  11. Weight Watchers works, if you work the program. You can’t lose the weight and go back to your old, bad habits and expect to keep the weight off.

  12. I did the WW diet year and years ago. I remember someone telling me , after I shared my new found diet journey, that “if one cannot lose weight with Weight Watchers, they are hopeless”. well, I did lose about 35 pounds out of 70 I needed to lose. BUT i gained it all back and then some. Do not believe any program, plan pills etc that tell you can eat anything you want and lose weight. Yes, you will lose it but you will gain it just as quickly. The only way to do it is look for a healthy, not processed food plan.

  13. I remmeber being on WW and one of my friends saying “well if someone does not lose weightin WW, they can never lose weight with anything else”. She was kind of right. I did lose weight (about 37 pounds) but what is lacking in that observation is that after you lose the weight you gain it all back. Because the plan is to just count points but really it is just the same calorie counting but in different numbers, it does not teach you what to do long term. No diet should allow sugary desserts or sodas, period. I ate anything I wanted , inmoderstion of course, lost weight and then went back to eating everything i wanted but without counting the points gained it all back with the next 6 months. So this will work if you can commit to counting for the rest of your life!
    Find something that will teach you how to eat right and def incorporate excercise. Diet will make you lose but excercise will shape your body.

  14. Extreme lack of “customer service”. Very disappointed when I tried to cancel. I’ve tried twice, gotten an error message on the page I was directed to, and haven’t had a response to my email contact — twice!!!! Be careful. I feel like I may be getting ripped off…..

  15. I have been on WW for years. It was the only “dieting” program to be approved by my doctor for binge eating disorder at the time I started. I have lost nearly 70 lbs, and I am very close to no longer being classified as obese. I lowered my BMI by a lot, and I know it works.

  16. I was supposed to receive ongoing phone calls from a personal coach, and no one ever called me, not even once. Point system is baffling and impossible to understand. Perhaps the mysterious “coach” who never called me could have helped me to understand it.

  17. My daughter needs help losing weight. I thought I could help her by paying for her enrollment. What a pain. I used me credit card and her email address but now neither of us can get to her account. What is so hard about designing a system that is user friendly? My 2 daughters and myself were going to join but it is to difficult to do it online because it isn’t easy if you are paying for someone else. The old method is so user friendly. I joined at work and had meetings there. That was so easy. Why not have a rep that helps people that aren’t tech savvy?

  18. Disappointed I didn’t receive a refund for the last membership charge seeing that I haven’t used Weight Watchers for the last 5 months. I have been paying since March of 2020 and stopped using the app/services in July! The automatic payment just came out of my account on the 28th of December and I called today (01/04/2021) to cancel. I’ve never had any issues getting last membership fees refunded but this time “there was NOTHING” that they could do for me…DISAPOINTED!! I won’t be returning!

  19. I have been a member of WW 24 hours. In that time I could not do a first time login. Had to wait until I could talk to someone on the phone today. Person had no idea how to get me logged in, but of course had my charge card number. When she suggested deleting the APP and starting over, I said I wanted a refund. It was difficult to hear her as her children were making an incredible amount of noise in the background. But she had no idea how to solve my problem! What has happened to Weight Watchers? No thankyou!

  20. I did weight watchers after my children were born and it worked really well. I have gone back to ww post menopausal and, despite, sticking to it totally I have not lost any weight since the first week. All I can think is that doing more then a hour of strength training in the gym is required but it is very frustrating and I am thinking of changing to a different diet plan. There is also limited support during covid unless you pay for a coach.

  21. My wife and I tried this 35 years ago and lost weight but it was brutal and you had meetings to attend.
    This time around it was very, very well designed, provided helpful tools, and was a 21st century product.
    We were able to drink wine every night with dinner, eat sufficiently to not be hungry all the time, and discover new recipes that were quite good.
    In two months I had exceeded my goal and my wife reached her initial goal but is staying on it to further advance her weight loss.
    Well done Weight Watchers … from satisfied customers.

  22. I would not order anything from Weight Watchers online. They not only set it outside your door without even bother knocking to let you know it’s there or texting you that it was delivered after you asked them to but they made sure my phone number was on the package for anyone to see. Not exactly concerned with their customer’s privacy that’s for sure.

  23. Drove 1 hr each way only to find out location listed on internet as active was CLOSED for 2 months. This is a major city and next nearest location is a 2 hr drive one way. Called WW & they will THINK about not penalizing me for not weighing in this month.

  24. While this diet works as far as weight loss, it is not for everyone. I was on WW PP for 4 months, and lost 15 pounds. However, my blood sugar, A1C and cholesterol all spiked!! I do not recommend this diet for anyone with borderline cholesterol or sugar issues because in my case, it made everything worse. Now I may have to go on medication.

  25. Maybe WW works for some, but it did not for me, and the price to discover that was exorbitant with a $67 early cancellation fee! They switched the entire program right after I started and didn’t advise me how to track activity without a cell phone. I tried to explain that due to carpal tunnel, I have limited mobile use. I have a PC but there was no way to enter activity there at all.

    I will never make the mistake of joining WW again!

  26. They sold a partner’s meal program. The partner never provided the meals and WW refused to be involved or refund the $80+ I paid WW for the product.

    The second scam is that they tell you that you can have individualized plans. Once you pay to sign up WW has limited options. So for someone who doesn’t want a high carb diet, they cannot meet that need. It was a challenge to get a refund. It is fraudulend advertising.

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