Isagenix is an MLM company that sells various dietary supplements and personal care products. In a MLM (sometimes called a pyramid because of the multi-tiered direct selling approach) the compensation is far higher at the top then at the bottom rung. This is especially the case in the very successful ones (sells a lot of products) like Amway, Mary Kay, Avon and those alike. It’s everyday folks that help build that pyramid by way of sales to friends, family, neighbors, and other everyday folks. Nowadays with the advent of social media, direct selling may be perhaps even more popular than before. No knocking on doors or Tupperware parties. Post product specials on Facebook, share a blog on Twitter, or images on Instagram, or a video on YouTube. So in part, that may be why the name sounds familiar.
If you are looking for the next great weight loss strategy it’s helpful to know how the product is being sold. MLM business at it's core relies on people's good word-of-mouth to persuade other's to buy into their product. So that becomes the motive for everyone involved. The motive, at the very least, makes me question what I see online about Isagenix. That doesn’t mean Isagenix products aren’t what they’re cracked up to be. But it also doesn’t mean they are all that either. Or perhaps, once you know more about the company and its products, you'll consider Isagenix alternatives.
Isagenix 9 and 30 day cleanses (systems) are the most popular (most searched) products, followed by IsaLean Shake, Cleanse for Life and Ionix Supreme.
Isagenix Company Complaints
Isagenix, like most other companies, does receive customer complaints. Out of all the complaints we've gathered, Isagenix support and ethics complaints were the most numerous.
Isagenix Support Complaints
Isagenix customers feel like runaround is the biggest problem with their support.
Isagenix Product Complaints
Side effects are by far the biggest complaint related to their products use.
Isagenix Product Use Side Effect Complaints
Customers report digestion issues as the number one side effect related to Isagenix Product use. Here is what one of the Isagenix own associates said:
Isagenix Advertising Complaints
Isagenix being misleading in their advertising is number one customer complaint. When we say Isagenix we also include the associates and their advertising conduct. Here is an example of such complaint posted on Better Business Bureau:
Isagenix Return Policy Review
Isagenix product return policy says you are eligible for a refund within the first 30 days from the day of purchase. Only your first order is eligible and you must pay return shipping. I suppose Isagenix says that if you purchased second time, then you must like the product, and as such, you should not have a right to a refund. Not sure if everyone would agree with that. None of the other fees are refund eligible. You must also follow Isagenix return steps, otherwise Isagenix may decline the refund.
|Return Question||Policy Says|
|Are returns accepted?||Yes|
|How many days to initiate return?||30 days|
|Are shipping fees retuned?||No|
|Who pays for return shipping?||Customer|
|Eligibility for Return||1st order only|
Top 5 Diets in 2018*
6 Month MBG
|#1 PS1000 Plan||$$|
|#2 Trim Down Club||$||–|
|#3 Ketogenic Diet||$$$||–||–||–||–|
|#4 Weight Watchers||$$$$||–|
*Individual results will vary.
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